Minnesota Board of Psychology Complaint Resolution Process and Interactive Ethics Module
This was the presentation of the Minnesota Board of Psychology (Board) at the Minnesota Psychological Association (MPA) 2014 Convention on Friday, April 11, 2014 by the following Board members and staff: Dr. Scott A. Fischer, (Vice Chair) Ph.D., LP, Dr. Jeffrey L. Leichter, Ph.D., LP (Chair), Angelina M. Barnes, Esq. (Executive Director), Scott W. Payne (Compliance Director), and Joshua Bramley (Compliance Specialist).
Complaint Resolution Process
The Board’s Complaint Resolution process begins with the receipt of a written complaint. The complaint is reviewed to ensure it is jurisdictional; whether the Board has the power to preside over the complaint. The Board has jurisdiction over matters only to the extent granted to it by state statute (see Minn. Stat. sec. 148.905). A question regarding jurisdiction asks whether there is power over the person, the subject matter, or the geographic location. For the Board, this equates to power over applicants and licensees of the Board, the practice of psychology, and/or the State of Minnesota.
Complaints are acknowledged by written notice to the complainant within 14 days after the receipt of a complaint (see Minn. Stat. sec. 214.103, subd. 1a[a]). The Board is required to “notify a licensee within 60 calendar days after receiving a complaint against a licensee” unless such notice would “compromise the board’s investigation and that such notice cannot reasonably be accomplished within this time” (see Minn. Stat. sec. 214. subd. 1a[b] and [d]).