Managing Difficult Patients in an Era of Interprofessionalism

Friday, February 12, 2016
Registration: 8:30 – 9:00 a.m.
Program: 9:00 a.m. – 12:00 p.m.

Metro State Midway Campus – Lower Level, Room P
1450 Energy Park Drive
Saint Paul, MN 55108
Maps & Directions

About the Program

Patient care presents diverse challenges to health care professionals, including dealing with patients who may be considered “difficult” for a variety of reasons. The goal of this presentation is to provide an overview of characteristics of “difficult” patients and the complex systems in which they are seen which contribute to challenges in providing health care services. This presentation provides a framework for discussion and examples of practical approaches to dealing with “difficult” patients.  It also explores the competencies that psychologists and other health professionals need to develop or refine to work collaboratively on health care teams in interprofessional settings and reasons for psychologists to lean in to collaborative care. This presentation is at the intermediate level and is designed for psychologists and other mental health providers.

This session qualifies for 3.0 continuing education credits. You must attend the full 3-hour program to get continuing education credit for the event.

Participants will be able to:

1. Identify attributes of "difficult" patients and their impact on health services.
2. Identify strategies that health care providers can use to manage "diffifcult" patients.
3. Identify health professional competencies for providing interprofessional, collaborative care.

The Minnesota Psychological Association is approved by the American Psychological Association to sponsor continuing education for psychologists.  The Minnesota Psychological Association maintains responsibility for this program and its content.

About the Presenter:

William N. Robiner, Ph.D., L.P., ABPP, is Professor in the Departments of Medicine and Pediatrics, and Director of Health Psychology and the Psychology Internship at the University of Minnesota Medical School.  Dr. Robiner serves on several interdisciplinary teams at the University of Minnesota Medical Center.  He is currently the psychologist with the Prevention of Early Renal Loss in Diabetes (PERL), the only treatment clinical trial currently funded by NIDDK.  His scholarship addresses health psychology, graduate education, and diverse professional affairs. He is a former Vice President of the Minnesota Psychological Association, former President of the Association of Psychologists in Academic Health Centers, and former member of the Minnesota Board of Psychology.  Dr. Robiner completed his Ph.D. in Clinical Psychology at Washington University. He was the first board certified clinical health psychologist in Minnesota.   

To Register:

Register Online

Download a Registration Form

Refund/Cancellation Policy: A 100% refund will be made if the event is cancelled. Refunds, less a $5 handling free, will be given if a written cancellation is received at least two working days before the scheduled program begins. Transfer of fee to another program is granted if written cancellation notice is received at least one day before the program. No refund or transfer is given the day of the program.